Festival FAQ

When and where is Psycho Las Vegas 2019?

The festival takes place August 16 - 18, 2019 at Mandalay Bay Resort & Casino in Las Vegas.

When do tickets go on sale and how much are they?

The highly coveted Psycho Special 3-Day Pass, notorious for selling out instantly, are priced at $99, plus taxes and fees and go on sale Thursday, November 29th at 10:00am PST here.

The Weekender 3-Day General Admission Pass is priced at $249, plus taxes and fees, and will increase to $299, plus taxes and fees, once the first tier sells out.

The High Roller 3-Day VIP Pass is limited to the first 300 Psychos and will be sold at $499, plus taxes and fees, and will go on sale December, 4th.

Single-day passes will be available in the Spring at $109, plus taxes and fees.

All ticket types are available here.

What about the world famous Psycho Pool Pre-Party on Thursday? Is that happening?

Yes, on Thursday, August 15th at DAYLIGHT Beach Club at Mandalay Bay. While the festival format will remain largely the same as previous years, the Thursday pre-party at DAYLIGHT Beach Club will be a more intimate event for attendees and will require a separate ticket from the festival pass. Capacity is limited to only 1500 Psychos, and with the increase in festival attendance this year, the only way to ensure that everyone who wants to attend can do so is to have a separate ticket for the event. This event is 21+ only. We're taking over a Vegas club, and unfortunately, there's no way around the age restriction. 

What does the High Roller VIP Pass include?

  • VIP access for all three days of the festival + entry to the Thursday Pre-Party at Daylight BEACH Club
  • VIP hotel and festival check-in at Mandalay Bay
  • Dedicated lines for expedited entry to all stages of the festival
  • Private viewing areas, seating, restrooms and bars at three stages of the festival
  • Limited edition and exclusive merch item for 2019 High Rollers only
  • Perks and benefits from select festival sponsors throughout the year

More information and tickets can be found here.

What is the age limit to enter the event?

You must be 6+ years of age.

Is there re-entry?

Yes, there is re-entry to all venues.

Where should I stay and how do I get a discount?

Psycho attendees have access to an exclusive room block at the link here. This block is good for discounted rates at Mandalay Bay, Delano, Luxor, Excalibur, New York New York, MGM, and the Park MGM. The discount is between 10-30% off the prevailing rate, based on availability.

What is the refund policy?

All sales are final, there are NO refunds. The lineup is subject to change without notice.

Are backpacks allowed into the venues? What can I bring or not bring inside?

Backpacks are prohibited from entry, with the only exception being made for medical purposes. For a full list of prohibited items please visit the page here.

Is this the same for all of the venues and stages at the festival?

Yes, all stages and venues of the festival will have the same list of prohibited items and will generally follow the same protocol.

When will I receive my wristband?

You will pick up your wristband at Mandalay Bay when arriving at the property. More details on where and when will be released in August.

I have a problem with my ticket and order. Who should I contact?

Contact AXS at guestservices@AXS.com or 1-888-929-7849 (9 AXS TIX)

I have a problem with my hotel room and confirmation. Who should I contact?

Contact the Reservation Center at 1-855-788-6775

Where is merch located, what’s your favorite restaurant at Mandalay Bay, and where is the Center Bar?

We will help you with everything you need to know about the festival and the new venue in early 2019. Don’t worry, if you purchased a ticket, we will make sure you receive all of the necessary information that you need, not once, but multiple times.

OK, that all makes sense, but I still don’t get the ticket tiers.

Psycho Special = A discounted $99 Weekender General Admission festival pass. Gives you access to all stages of the festival from August 16-18. You are one of the lucky ones.

Weekender General Admission Tier | = A $249 General Admission festival pass that gives you access to all stages of the festival from August 16-18. Once these are sold out, Tier || passes will go on sale and the price increases to $299.

Weekender General Admission Tier || = A $299 General Admission festival pass that gives you access to all stages of the festival from August 16-18. These are the last batch of festival passes available. Once these are gone, the Weekender passes are sold out.

High Roller VIP = A $499 VIP festival pass that gives you priority access to all stages of the festival from August 16-18, includes entry to the Thursday Pool Pre-Party and additional benefits.

Single Day Pass = A $109 pass that gives you access to all stages of the festival for the day that you purchase only.